Organizational Development & Culture Consulting
For mission-driven founders whose culture worked when the team was small and is starting to strain as it grows.
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Growth Exposes the Culture You Never Had to Design
In a small team, people share context naturally. Everyone hears decisions, knows who to ask and fills gaps as they appear. As the team grows, that stops working. Decisions wait on the founder, new hires struggle to understand expectations and the people who know how everything works carry more than their share.
This is not simply a people problem. It is a system that has outgrown its informal structure.
- Decisions bottleneck with one or two people.
- New hires learn by trial and error.
- Tension goes unspoken instead of being resolved.
- Values are clear in principle but hard to apply in everyday decisions.
Our organizational development consulting looks at how decisions, communication and accountability work in practice. We help redesign the structures underneath so your culture can support the next stage of growth.
Culture Is Operational
Culture is the heart. Operations are the brain. Both matter, and they work best together.
Purpose
Turn what the organization stands for into principles people can use when making decisions.
People
Strengthen communication, collaboration and leadership so capacity grows without exhausting the people doing the work.
Process
Clarify how work is structured and handed off so the system carries more of the load.
We bring culture and operations together so values show up in decisions and workflows.
How We Work
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Listen first
We start with the people closest to the work. They often understand the friction before it reaches leadership.
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Map the culture you have
The Culture Compass helps your team see how purpose, people and process shape everyday work.
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Redesign with your team
Clarify roles, decision rights, meeting rhythms and workflows in the conditions where people use them.
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Make it stick
Document the new ways of working and help leaders and teams put them into practice.
Ways to start: Free Team Training · 1-Day Impact Planning Session · 90-Day C.L.E.A.R. OS™ · Culture Compass
Results From Mission-Driven Teams
Sarah Brown, Founder & CEO
Gatherwell
Grew capacity by 50% in 90 days and on a path to doubling revenue.
“Justin and Ian have a gift for seeing both the potential in a business and the person behind it. Their thoughtful, nonjudgmental approach helped me move past shame, clear mental blocks, and reconnect with the vision I had for my work. They’re a truly complementary team: insightful, supportive, and genuinely fun to work with. I’ve become a more confident leader and my business is stronger because of it. I highly recommend them!”
Kim Peterson, Founder & CEO
KPT Advisors
Cut work hours in half while managing $100M in annual revenue.
“We were burning out working 80–90 hour weeks. The anxiety was constant. Always working, always behind, always guilty. We broke that cycle and created a sustainable operating system that eliminated the chaos. Now we’re working 40-45 hours a week and managing the same volume.”
Maggie Henjum, Founder & CEO
Motion
Grew site locations 30% and doubled revenue in less than 6 months.
“Ian’s guidance through Still Point, supported our growth, helped us scale, and kept us aligned with our mission. I truly love my job more than ever before because of their process!”
Frequently Asked Questions
What does an organizational development consultant do?
An organizational development consultant helps improve how an organization works as a whole. That can include decision-making, communication, roles, leadership practices and the structures that connect strategy to everyday work.
How is culture consulting different from coaching?
Coaching focuses on an individual leader. Culture consulting looks at the wider system: how people make decisions, communicate, resolve tension and work together.
Can you actually change a culture?
Yes, when culture is treated as everyday behavior rather than a set of values on a wall. Teams can define the behaviors and decision principles they want, then build them into workflows, meetings and leadership practices.
What kinds of organizations do you work with?
We work with founder-led, mission-driven companies and selected nonprofits, including organizations in climate, healthcare and technology. Many have grown beyond the point where informal ways of working are enough.
How long does an engagement take?
It can range from a one-day planning session to the 90-Day C.L.E.A.R. OS™. A short conversation helps identify the right starting point.
Related: Operations & Business Systems Consulting · Leadership Team & Strategic Planning · Minneapolis Consulting
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